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Frequently asked questions

Please note that for hygiene and quality assurance reasons, perfumes are not eligible for exchange or return once purchased. Also it is not allowed to open the package with the courier to make sure that your order arrives safely .We kindly ask you to review your selection carefully before completing your order. Thank you for your understanding and support.

English:

Orders are shipped via Egypt Post (EG Post) to ensure reliable delivery. Shipping usually takes 1–4 business days, depending on your location. We appreciate your patience and trust.

العربية:

يتم الشحن من خلال البريد المصري (EG Post) لضمان توصيل آمن وموثوق. تستغرق مدة الشحن عادة من يوم إلى أربعة أيام عمل حسب المحافظة، ونشكركم على ثقتكم وتعاونكم.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.